The CX Book Club

CX Book Club Content

The CX Book Club

The CX Book Club by Lexden

Transformative Learning for CX Professionals

At the CX Book Club, we celebrate the power of shared knowledge. In the ever-evolving realm of customer experience (CX), continuous learning is key. That’s why we’ve crafted a unique space where professionals like you engage in stimulating discussions, explore innovative ideas, and connect with peers who share your passion.

Explore Cutting-Edge CX Literature

Our curated selection of books delves deep into CX, exploring groundbreaking strategies, real-world case studies, and industry-shaping trends. As a member, receive carefully chosen books at your doorstep every two months, each designed to challenge your thinking and inspire your CX approach.

What We’ve Read in 2023

In 2023, we’ve explored ‘From Impressed to Obsessed’ by Jon Picoult, ‘Built to Win’ by Annette Franz, ‘The Human Experience’ by John Sills, and ‘Do B2B Better’ by Jim Tincher. Two more captivating reads await in our 2023 lineup.

Engage, Connect, Grow

CX Book Club is more than reading; it’s a vibrant community where your insights shape discussions. Engage in lively conversations, share perspectives, and learn from diverse viewpoints. Discussions go beyond content understanding; they decipher implications for our profession and guide the future of CX.

Membership Perks

As a member, enjoy:

  • A new book every 2 months (2 left this year)
  • Networking opportunities with industry peers
  • Enriching discussions
  • Author interviews and Q&A sessions
  • Practical workshops applying book principles
  • Convenient book summary downloads
  • Collaborative reviews like this one in MyCustomer.

Join the CX Book Club Journey

Whether you’re a budding enthusiast or a seasoned pro, CX Book Club enriches your expertise, expands your network, and shapes the future of CX practices. Ready to embark on this enriching adventure? Dive in and let the exploration begin!

Contact [email protected]

CX Management Training
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