The Lexden Hub

Through these expert articles, guides, and podcasts, you’ll learn how to develop a customer-centric culture. You’ll also learn how to optimize the customer journey, measure customer satisfaction and loyalty, and much more. Explore hot CX topics and discover how you can differentiate your business by offering unparalleled customer experiences.

Hosted by:Christopher Brooks

Customer Experience Superheroes

Insights, ideas and inspiration from the world of Customer Experience (CX). With particular emphasis on people, brands, and experiences which are ‘superhero’ like in their status. Either they define the best in class or are pushing the boundaries for the next generation of customer experience.

Book Club
CEMA - transform your CX strategy guide
January 2025

Transform Your CX Strategy:

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Customer Experience Yorkshire
January 2025

Yorkshire’s CX Success: Highlights from Our York Event

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